FAQ

Where is the service center?

Chandrani Automobile is a 3S facility, where Sales, Service and Spares are ,located under one roof @ Near Topsia, Kolkata 700107. Spread over 1,00000 Sq. Feet Chandrani Automobile ensures you a global facility with international standards of service. Asansol: We are bang on NH2, just before Chanda More in Asansol. While driving on the highway you cant miss us.

What are the opening and closing hours?

Chandrani Automobile is open 7 days a week (closed only a few select national holidays). From 9 a.m. to 7:30 p.m.

What is roadside assistance?

Road Side Assistance or RSA is a new product from Nissan for complete peace of Mind ownership experience. The RSA team is a trained team to handle take care of all your emergencies 24X7. They are equipped with a flat bed towing truck to bring your car safely to the nearest Nissan service center. Roadside assistance can be purchased from Chandrani Automobile.

I have asked for a certain registration number for my Nissan but i got a different number why?

The registration authority is the sole number issuing agency. It is a government agency controlled by the government. Though the rules do permit the customer to put in a request for a special number the final decision lies with the registration authorities. That is why at times customers may not get the desired numbers.

Are you trained enough to handle my car?

Chandrani Automobile is well equipped with the latest state of the art machines that are needed to repair and service your prized vehicle. All equipment is approved by Nissan. The manpower at Chandrani Automobile is also trained by Nissan , some at the plant and others in house. There is also a Internal trainer present at Chandrani to ensure that the work done is a quality job keeping in line with global Nissan standards. The manpower is also put through various tests and exams routinely to ensure that skill level do not drop.

How do i know that you are charging me fair prices for my services.?

To ensure this Nissan has fixed the rate for parts and labour. The same is updated in the software and the software given to the dealer. The prices cannot be changed , thus ensuring that prices charged are fair and approved.

Do you have parking facility?

Yes there is adequate parking facility at Rohit Automobiles

How long do i have to wait for my car to be serviced?

A routine service takes about 2 hrs, where the vehicle is serviced as per the schedule, washed and cleaned and returned to the owner. Sometimes the nature of the job is different and the time taken for the job increases. Our trained service advisors will also guide you and inform you for the time taken to do the job.

Is there a waiting area for me while my car is in the workshop?

Yes, Chandrani Automobile has the best customer lounge. While you wait for your vehicle, you can enjoy a premium spread of snacks & beverages. You can also catch up on your work on one of our work stations, or simply unwind with the latest magazines. The option are endless.